1. Introduction
Cadenzai, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and organization name when you submit forms on our website.
- Communication Data: Messages you send us through our contact form.
- Newsletter Subscription: Email address when you subscribe to our newsletter.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and contact requests
- Send newsletters and updates about our research (with your consent)
- Send SMS/text messages about our services (with your explicit consent)
- Improve our website and services
- Comply with legal obligations
4. SMS/Text Messaging Terms
By providing your phone number and opting in to receive SMS messages from Cadenzai, Inc., you agree to the following:
- Consent: You expressly consent to receive SMS/text messages from Cadenzai, Inc. at the phone number you provided. These messages may include updates about our services, research announcements, and responses to your inquiries.
- Message Frequency: Message frequency varies based on your interactions with us and the nature of your inquiry. We will not send more than 5 messages per month unless you specifically request more information.
- Carrier Fees: Message and data rates may apply. You are responsible for any charges from your mobile carrier.
- Opt-Out: You can opt out of receiving SMS messages at any time by replyingSTOPto any message you receive from us. After opting out, you will receive one final confirmation message.
- Help: For help, replyHELPto any message or contact us at the email below.
- Carrier Support: Supported carriers include major US carriers. T-Mobile is not liable for delayed or undelivered messages.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who help us operate our website and services (e.g., email providers, SMS service providers like Twilio).
- Legal Requirements: When required by law or to protect our rights.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 3 years. Newsletter subscriptions remain active until you unsubscribe.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent for SMS messaging
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Cadenzai, Inc.
Email: privacy@cadenzai.com